About Us
About eFortune
Established in 2009, eFortune Technology Limited focuses on small & medium sized enterprises throughout Hong Kong, & Mainland China. We offer a range of IT Outsourcing & Consulting Services created to support and promote the successful operations of small and medium businesses.
IT Outsourcing & Consulting
We offer a range of IT Outsourcing & Consulting Services created to support and promote the successful operations of small and medium businesses.
Value-Added Distribution
We are a Value-Added Distribution corporation for leading Enterprise Solutions since 2009.
Direct Sales Centre
We have our direct sales centre, creating IT solutions by integrating the “Best-of-Breed” products in the market and delivering them to the end-user.
Our Customer
Direct Sales Centre
Respond and Resolve
The call center agent quickly answers the customer’s call and provides the best possible solution for their problem or query.
Negotiate and Execute
The call center agent discusses the details of the solution with the customer and sends them a quotation for their approval. If the customer agrees, the agent places the order and arranges the delivery.
Follow Up and Retain
The call center agent contacts the customer after the delivery to ensure their satisfaction and offer any additional services or support they may need.